FAQ

How do I choose the right laptop bag or backpack?

Our BRONISAA bags are designed for different lifestyles and needs. When selecting a bag, consider laptop size, daily carrying load, preferred style (handheld, shoulder, or backpack), and how much extra storage you need for documents, accessories, or personal items. If you are unsure, contact our support team for guidance before ordering.

What sizes of laptops do your bags fit?

Most of our handheld laptop bags fit laptops up to 15.6 inches, while larger backpacks can accommodate laptops up to 16 inches. Always check the product specifications for exact dimensions to ensure a perfect fit.

Are your bags suitable for both men and women?

Yes. Our designs are unisex, combining professional style, comfort, and functionality. Whether commuting to work, school, or traveling, our bags are suitable for everyone.

Are the bags water-resistant or weatherproof?

Many of our products feature Oxford fabric, PU coating, or water-resistant membranes, providing protection against light rain and splashes. They are suitable for everyday commuting but are not intended for heavy rain or submersion. Please review each product’s water resistance information.

How much weight can the backpacks carry?

Our double-shoulder backpacks can comfortably carry laptops, documents, and other daily essentials. Larger backpacks can hold additional items like clothes or accessories. We recommend keeping the weight under 10–12 kg (22–26 lbs) to ensure comfort and durability.

Can I carry the bag multiple ways?

Yes. Most laptop bags have top handles and adjustable shoulder straps for handheld or over-the-shoulder use. Many backpacks feature padded adjustable straps and breathable back panels for comfortable daily wear.

How should I clean and maintain my bag?

Wipe the surface with a damp cloth and mild soap. Avoid machine washing or soaking, as this may damage the material or structure. Let the bag air dry in a shaded area. Regular cleaning extends the lifespan and maintains appearance.

Do your bags have multiple compartments?

Yes. Our laptop bags and backpacks include padded laptop sleeves, document pockets, and accessory compartments to keep your items organized and protected.

Are these bags suitable for travel?

Yes. Many backpacks are designed for day trips, business travel, and commuting. They provide ample storage and comfort, with padded straps and ergonomic design. However, they are not specialized luggage for long-haul trips or heavy-duty outdoor adventures.

Are your bags durable for daily use?

We use reinforced stitching, high-quality zippers, and durable materials to ensure long-lasting performance for commuting, office use, school, or casual travel. Proper care will further extend product life.

Can the bags protect my laptop from impact?

Yes. Most of our laptop bags include padded compartments or cushioned sleeves to help reduce the risk of damage from minor bumps or drops. For extra protection, avoid overloading the bag or placing heavy items directly on the laptop compartment.

Can I return or exchange a product if needed?

Yes. BRONISAA offers returns and exchanges in line with our Return & Refund Policy. Items must be returned in their original condition within 30 natural days, with customers covering return shipping and a 2% handling fee.

What should I do if my bag arrives damaged or defective?

Contact our customer service immediately at service@bronisaa.store or +1 (208) 508-7404. Include your order number and photos of the issue. We will guide you through the return or exchange process.

How can I track my shipment?

All orders shipped within the U.S. can be tracked via 17Track. You will receive tracking details once your order is processed.

Are the bags eco-friendly?

Our materials are chosen for durability and long-term use, helping reduce waste from frequently replaced bags. While we do not claim full environmental certification, durability and careful material selection are core design principles.

Can I use the bags in extreme weather conditions?

Bags are suitable for regular outdoor conditions, including light rain and commuting in cold or warm weather. For severe conditions, avoid direct exposure to water or excessive stress, as this may reduce the bag’s lifespan.

Do the straps adjust for comfort?

Yes. All backpacks include ergonomic, padded shoulder straps that can be adjusted for your height and carrying preference. Some bags also include chest or waist straps for better weight distribution on heavier loads.

Can I carry additional accessories like water bottles or chargers?

Yes. Many backpacks feature side pockets and extra compartments to hold water bottles, chargers, cables, and other accessories conveniently and securely.